KILSA GLOBAL SOLUTIONS
Business Solutions
Application.
Built for your work
SMART CASE MANAGEMENT
SMART ALLOCATION

Social Services
Healthcare
Professional Development
Custom Allocation Recommendation
The allocation recommendation can be customized based on resources’ availability, case load, matching presenting issues and resources’ experience, and job role priority based on the risk level.
Surveys / Data Entry Feeds
Surveys/Forms data feeds can be included in the case management system, creating new client profile(s) and inquiries, and/or including client consent form.
Project / Case Insights
Offers dynamic dashboards and analytics to track key metrics, monitor case progress, and uncover actionable insights to support decision-making and strategic planning.
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SMART CASE MANAGEMENT
SMART INTELLIBOT

Social Services
Healthcare
Professional Development
AI Speech Transcription
Converts audio from sessions into precise, localised transcriptions with support for languages (English/Singlish, Mandarin, Behasa Melayu). Produces structured transcription with speaker diarisation tailored to casework needs.
Summative Notes AI
Automatically condenses transcriptions into key summaries aligned with casework frameworks, saving time on manual documentation while ensuring critical details are captured.
Text Mining Categorisation
Utilizes text mining to classify and organise conversation transcript into predefined casework framework.
Workspace
Provides an interactive workspace for caseworkers to manage recorded sessions, review transcriptions, and collaborate effectively using a unified interface.
Supervision
Supports Supervision work, allowing supervisors to review session recordings, summaries, and analytics, facilitating informed oversight and targeted support for caseworkers.
SECURE VIDEO CONFERENCING SOLUTION
SMART E-CONSULTATION

Social Services
Healthcare
REAL-TIME Queue System
Streamlines the consultation process by efficiently managing client queues with real-time updates. Clients can submit an enquiry form directly via the website to join the queue, ensuring a fair and transparent system. Practitioners are notified of each new enquiry, enabling timely responses and reducing wait times for clients.
Secured Video Consultation Session
Utilises international standard peer-to-peer connections with end-to-end encryption, providing a safe and private environment for 1:1 client consultation.
Historical Logs
Automatically records session details, enabling practitioners to access and review past consultations for reference, compliance, and follow-up actions.
Speech-to-Text (Real-Time Transcription with Translation)
Transcribes conversations in real time and offers translation capabilities for multilingual interactions, enhancing accessibility and documentation accuracy.
SMART COMMUNITY WORK
MOGOS COMMUNITY MAP

Social Services
Healthcare
Interactive Map
Empowers users with real-time, location-based data visualisation, providing insights into community dynamics. Enables practitioners to identify resource gaps, track activities, and make data-driven decisions for impactful interventions.
Member & Volunteer Management
Streamlines the management of community members and volunteers by tracking participation, activities, and resource allocation. Facilitates effective communication and coordination for outreach initiatives.
Interactive Risk Management
Integrates a visual grid block system and auto-generated risk assessments to highlight high-risk areas or individuals. Offers actionable insights for targeted interventions and rapid response strategies to address critical community challenges.
Report & Data Insights
Delivers robust data visualisation tools, including dashboards and detailed reports, to model evolving community needs. Ensures consistent, structured sharing of insights to support evidence-based decision-making and drive strategic outcomes.
INTERACTIVE AI CONTENT
W.U.D.I! AI MENTAL CARE FOR CHILDREN & TEENAGERS

Social Services
Healthcare
Gamification
Engages users through interactive activities and a virtual companion that motivates self-care practices. Encourages healthy behaviours through game-like elements designed to boost self-motivation, adherence, and emotional interaction.
AI Health Report
Offers an interactive dashboard for caregivers and practitioners, featuring AI-driven analysis and big data insights. Predicts changes, identifies health trends, and enables personalised management. Tracks key traits such as mood, stress, trauma, attention deficits, and stressors for targeted support.
Data-Driven Preventive Care Planning
Empowers caregivers and users with personalised care plans tailored to individual health data. Supports early intervention and preventive strategies by analysing trends and patterns to minimise risks associated with obesity and mental health challenges.
DIGITAL BUSINESS SOLUTION
ICX Customer/Partnership Relationship Management

Social Services
Healthcare
Unified Business Management Platform
Streamline your operations with a centralized CRM and PRM solution that unifies sales, service, and partnership workflows. Choose between cloud or on-premise deployment for maximum flexibility and control, ensuring seamless integration across your business processes.
Effortless Digital Business Card Integration
Leverage the power of Zapkad’s NFC-enabled digital business cards, seamlessly integrated into the CRM/PRM platform. Instantly share contact details, capture leads, and enhance professional interactions with a modern, eco-friendly approach.
Live Analytics and Reporting Dashboard
Stay ahead with a real-time reporting dashboard offering actionable insights. Track performance metrics, monitor key trends, and make data-driven decisions to enhance customer and partnership management strategies.